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F A Q

What is E-loo?

E-loo is a toilet seat containing two hidden nozzles which produce a jet of water for cleaning private body parts. The water can be regulated for both temperature and flow. The first nozzle is designed for cleaning the posterior area and is useful for all members of the family, while the second nozzle is designed for feminine hygiene. E-loo is made from a germ-resistant material for maximum hygiene and provides a comfortable seat which can be heated to different temperature settings.

 

Will E-loo fit my existing toilet?

E-loo has been designed to be compatible with most toilets that are currently in commerce and it is available in two sizes:

 

  • R - “Round”
  • E - “Elongated”

 

Is it difficult to install E-loo?

No, E-loo is easy to install and usually takes less than an hour. It only requires the following steps:

  • Remove the existing toilet seat
  • Install the mounting plate. E-loo is then fixed to this plate. There is also a T valve provided with the product and this must be connected to E-loo and a cold water supply line (½ inch).

Click here for more information.

 

Do I need an electrical socket?

Yes, an earthed socket is necessary. E-loo works with European standards for electrical current 220 - 240 V and 50 Hz and is supplied with a 120 cm long electric cable with a UK plug. Do not use extension leads.

 

How long is the electric cable?

The electric cable is 120 cm long.

 

How long is the water hose which is provided?

The water hose is 60 cm long.

 

Where do the electrical socket and the water connection have to be?

In order to install the product there must be a ½ inch water supply line (cold water) and an earthed electrical socket.

Looking at the toilet, the water supply line must be on the left. The electrical socket must never be situated under the water supply line.

 

Is E-loo safe and reliable?

E-loo conforms to all European standards and is certified CE. Each unit is individually tested in the production phase to ensure maximum safety. In the unlikely event of overheating, the electrical power supply is immediately cut off.

The guarantee is for 24 months. Within the first year, if there is a failure due to a fault in manufacture (and not due to incorrect installation and/or misuse of the product), we guarantee to replace the product free of charge (shipping and installation costs are excluded).

Please read the supplied instructions carefully and have the product installed by a qualified person.

 

Can E-loo be used by children, the elderly or by people with disabilities?

Absolutely. E-loo is particularly useful for the elderly or for people with disabilities because it is so easy to use. E-loo can also be a great help for parents with young children who are not yet able to clean themselves. Kids love E'loo!

 

Is E-loo hygienic?

Yes, the nozzles which provide personal hygiene are automatically cleaned before and after each use. Moreover, E-loo is made from a germ-resistant material in order to ensure maximum hygiene.

 

What type of maintenance is necessary?

E-loo is made from germ-resistant plastic. It can be cleaned with a damp cloth and a mild detergent. For a more thorough clean, E-loo can be easily removed temporarily from its base.
For more persistent stains use washing-up liquid and a damp cloth. Remember to remove all detergent residues with a damp cloth.

Although the nozzles are self cleaning, we recommend cleaning them once a month with a soft brush to avoid calcium deposits building up. We also recommend cleaning the water filter regularly, the frequency will depend on the quality (or hardness) of the water in your area.

Any other questions concerning maintenance can be sent by email to gatwick@arrow.co.uk

 

Why should I buy E-loo?

There are many advantages:

 

  • E-loo is a fundamental accessory in bathrooms where a traditional bidet cannot be installed due to a lack of space.E-loo makes designing bathrooms easier as it helps to maximise the use of the available space.
  • E-loo is delicate and hygienic. Personal hygiene for young children, the elderly, for people with disabilities or generally less mobile is made simpler and easier.
  • If used regularly, E-loo can help to relieve inflammatory conditions typically found in women, such as cystitis and yeast infections, as well as those due to haemorrhoids. The beneficial SPA jet provides adequate stimulus to increase blood circulation, while the warm air used for drying reduces the need for toilet paper, thereby minimizing its irritating effect on the skin.
  • E-loo is ecological: in fact it helps to reduce the consumption of toilet paper by 80-90% and cuts back considerably

What are the differences among the various models?

Click here to see the Table Comparing Products.

 

Where does the water used in the jet come from?

The water is stored in a small tank located at the back of the seat.